The late reply
A message waits hours on WhatsApp or Instagram. By the time someone answers, they've booked somewhere else.
AI-powered growth systems for high-ticket service businesses
Growth your operation can keep up with.
Connected AI. A clear route. A team that runs it with you. We integrate AI agents, CRM, workflows and data into one system, so every inquiry gets answered, booked and followed up.
30% less time per request and 60% fewer manual tasks, from AI and automation our founder led at Marsh across Latin America and the Caribbean.
WebsiteWhatsAppInstagramEmail
- 11:42 pmNew request from your website form
- + secondsAI agent replies and asks the right questions
- 11:45 pmConsultation booked for Thursday, 10:00
- autoLogged in your CRM, owner assigned
- WedReminder sent 24 hours before
Every channel, one flow. Nobody on your team was awake for any of it.
The problem
You don't have a lead problem. You have a handoff problem.
Clients rarely leave because your service is bad. They leave in the gaps between one step and the next.
The forgotten quote
The quote went out. Nobody followed up. The client assumed you weren't interested.
The loose tools
A chatbot here, an automation there. Pieces that don't talk to each other, and a team unsure what AI means for them.
The missing numbers
You can't see how many inquiries came in, how many you lost, or where. So every decision is a guess.
The method
Every race starts with a finish line.
Relevo is Spanish for "relay". Races are rarely lost on speed. They're lost on the handoff. Without a north, any road will take you there, and today there's a new AI tool on every road.
North
Set the finish line
We agree on where you want to be and measure where you are today.
Route
Map the path
We map how a client moves through your business and find every place they slip away.
Handoffs
Connect the system
AI agents, CRM and workflows take every handoff, working as one system.
Finish
Run it together
We train your team and stay on until they run it with confidence.
How we work
Three steps. One connected system.
01
Diagnostic
Find your north.
- Map of your client journey, from first message to repeat visit
- Where you lose clients and hours, read from your own data
- A prioritized plan with estimated cost
02
System
Cover every handoff.
- Attract: landing page, funnel and content strategy
- Answer: an AI agent that replies 24/7 in your voice
- Convert: CRM, bookings and automated follow-up
- Operate: workflows between teams, fully traceable
- Measure: one dashboard with the numbers that matter
03
Growth
Run it together.
- Monthly content and campaigns built to bring the right clients
- Paid ads managed by us, budget paid from your own account
- System tuning, new automations and team training
- A monthly report on what moved
Running a larger, multi-team operation? We also design transformation programs: operating models, process standardization and automation at scale. Tell us about it →
Quick check
How much is a late reply costing you?
Put in your own numbers. This is an estimate, not a promise. The diagnostic replaces it with your real data.
Selected work
Built inside multinationals. Now built for you.
Work our founder led before Relevo. Employer names are given for context. No client data or internal project names are shared.
From inbox chaos to tracked, automated service
Requests arrived by email, scattered across shared mailboxes, with long response times and little traceability. The fix: one entry point for every request, one tracked path and an owner at each step. Then AI took the most repetitive work: reading documents and re-typing data.
30%less time to process each request
60%fewer operational tasks
How it was done
Solution
- Request portals instead of loose email
- Workflows with full traceability: status, owner, history
- AI document extraction, bulk loading into systems and reconciliation
- Email automation, RPA and bots for repetitive work
- AI agents for frequent questions and team training
Role
Team lead, Product Owner of the project and Project Manager of the transformation and process-improvement initiatives. Defined what to build and in what order, prioritized with regional stakeholders and drove the rollout with the team.
Lesson
Speed comes after visibility. Once every request is traceable, automating it is the easy part.
Better service by listening first
After-sales set out to raise its NPS. The program started by understanding each customer's need first-hand, then built specialized advice, clearer communication channels and quality standards, measured continuously.
How it was done
Method: Kaizen, continuous improvement led by the team itself. Role: Kaizen Leader of a 15-person team. Lesson: efficiency and experience aren't a trade-off. When you understand what the customer needs, you stop doing the work they don't value.
A self-service portal for brokers and claims
Brokers submitted requests and filed claims through manual channels. The answer was one digital entry point, so every case starts complete and traceable.
How it was done
Role: translated business needs into requirements for the IT and UX teams who built the portal, and defined its process. Lesson: the cheapest request to process is the one that arrives complete.
The same system, sized for a clinic, a brokerage or a rental fleet.
Book a diagnostic callWho it's for
Service businesses where every client counts.
Med spas & aesthetic clinics
Every inquiry answered in seconds, every consult booked and followed up, without adding front-desk staff.
Dental practices
Fewer no-shows, faster replies and a clear view of which channel fills your calendar.
Real estate
Every lead qualified, routed to the right agent and followed up until they're ready to buy.
Car rental & tourism
Instant quotes, online booking and automatic reminders, so your team serves clients instead of typing.
About
Businesses rarely stall for lack of talent. They stall without a north.
Big companies solve this with process engineers, transformation offices and expensive systems. Most growing businesses can't, so they run on WhatsApp, spreadsheets and the owner's memory. Relevo brings that same discipline, and the speed of AI, to businesses that are ready to grow.
Felipe Corredor is an industrial engineer with more than eight years leading business transformation and process excellence at Marsh, Zurich, Ban100, a Toyota dealership and Movich Hotels. He has designed operating models across Latin America and the Caribbean and builds process automation with Microsoft Power Platform and n8n.
- Movich HotelsHospitality & airline accounts
- Toyota dealershipKaizen leader, after-sales
- Ban100Banking, post-acquisition integration
- ZurichInsurance, digital channels
- MarshTransformation & process excellence, LatAm & Caribbean
- RelevoFounder
Industrial Engineer · ISO 9001 Internal Auditor · Scrum Master · Lean & BPMN · Power Platform · n8n · Power BI
Questions
Before you book.
Do I have to replace the tools I already use?
Usually not. We start from what you have, such as WhatsApp, Instagram, your booking software or your spreadsheets, and connect it. We only recommend a new tool when it clearly pays for itself.
Will an AI talk to my clients in a way I can't control?
No. You approve the agent's tone, answers and limits before launch, and it hands the conversation to a person whenever it should.
How long until the system is live?
The diagnostic takes one to two weeks. Most builds go live three to six weeks after that.
Do you guarantee results?
No honest firm can guarantee revenue. We guarantee a working system, clear numbers from day one, and a team that runs it with you.
What does it cost?
It depends on what the diagnostic finds. The diagnostic has a fixed fee, credited toward your build if you continue within 30 days.
Do you work in English and Spanish?
Yes. We work with businesses in the United States and Latin America, in both languages.
Book a diagnostic call
Let's find your north.
Thirty minutes, no cost. Tell us about your business and where clients slip away. We'll tell you honestly whether a system would help.
- Email hello@relevogrowth.com
- Felipe Corredor on LinkedIn →